Privacy Policy

1. Information We Collect

We collect the following categories of information from contractors and business owners:

• Professional Information: Name, company name, website, service area, industry, and business details.
• Contact Information: Email address and phone number, including mobile number if provided for SMS communications.
• Inquiry Information: Details submitted through forms on our website, including demo requests, service area preferences, and business goals.
• Technical Data: IP address, browser type, device type, pages visited, and usage data collected via cookies and analytics tools.

2. How We Use Information

We use collected information to:

• Respond to demo requests and schedule calls
• Provide and improve our appointment generation and appointment coordination services
• Communicate regarding services, updates, and account-related matters
• Send appointment reminders, scheduling confirmations, and service-related notifications
• Improve website performance and marketing systems
• Maintain compliance with applicable laws including TCPA and A2P 10DLC requirements
• Fulfill legal obligations and protect against fraud

3. How We Share Information

Service Providers

We may share information with trusted third-party vendors that support our business operations, including customer relationship management platforms, website hosting providers, SMS communication services, and analytics tools. These providers are contractually prohibited from using your information for their own independent marketing purposes.

Legal Requirements

We may disclose information when required by law, court order, or to protect our legal rights.

No Sale of Data

We do not sell or rent your personal or business information to third parties under any circumstances.

SMS Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances.

4. Communications & SMS Terms

a) General Contact Authorization

By submitting a form on our website, you consent to be contacted by Bedrock Growth Systems LLC via phone and email regarding your inquiry, demo request, and related services.

b) SMS Program

By checking the SMS consent checkboxes on our website form, you may opt into one or both of the following SMS programs. You must be 18 years of age or older to participate.

• Non-marketing texts including demo scheduling, appointment confirmations, reminders, onboarding updates, and account-related service notifications.
• Marketing and promotional texts including updates, offers, and new market announcements.

Each program requires separate explicit consent. Checking one checkbox does not enroll you in the other. Neither checkbox is required to submit a form or receive services from Bedrock Growth Systems LLC.

c) SMS Specific Terms

• Opt-Out: Reply STOP to any message to unsubscribe at any time. You will receive one final confirmation message and will not receive further messages unless you re-initiate contact.
• Assistance: Reply HELP to any message or contact us at info@bedrockgrowthsystems.com for support.
• Rates & Frequency: Message and data rates may apply. Message frequency varies based on your interaction with our services.
• No Condition of Service: Consent to receive SMS messages is not a condition of purchasing or receiving any service.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• Age Requirement: You must be 18 years of age or older to use this SMS service.

d) Email

You may opt out of email communications at any time by using the unsubscribe link in any email or by contacting us at info@bedrockgrowthsystems.com.

5. Role of Bedrock Growth Systems

Bedrock Growth Systems LLC operates as a marketing and appointment generation platform that connects contractors with homeowners seeking home improvement services. We do not perform construction, remodeling, or any home improvement services ourselves and are not responsible for the services, work quality, pricing, or actions of any contractor or third party introduced through our platform.

6. Cookies, Tracking & Third-Party Services

We use cookies, analytics tools, and third-party service providers to operate our website, measure performance, and improve our services. These may include tools for website analytics, customer relationship management, SMS communication, and content delivery.

Specifically, we use Google Analytics, a service provided by Google LLC, to understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, device type, pages visited, and referring URLs. This data is governed by Google's privacy policy at policies.google.com/privacy.

We also use third-party platforms to manage contact information, automate communications, and operate our lead generation services. These providers process data on our behalf and are not authorized to use your information for their own independent marketing purposes.

You can control cookies through your browser settings. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout. To opt out of interest-based advertising, visit aboutads.info.

Analytics data may be retained for up to 26 months. If you are a Colorado resident, you have the right to opt out of targeted advertising by contacting us at info@bedrockgrowthsystems.com.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain data processing activities. To submit a request, email info@bedrockgrowthsystems.com with the subject line "Data Rights Request."

Colorado Residents: The Colorado Privacy Act grants you the right to access, correct, or delete your personal data and to opt out of targeted advertising. If we decline to act on your request, you may appeal by emailing us with the subject line "Data Rights Appeal." If your appeal is denied, you may contact the Colorado Attorney General's office to submit a complaint.

8. Data Retention

We retain business and contact information only as long as necessary to provide services, maintain required records, and comply with legal obligations. SMS consent records and opt-in data are retained for a minimum of 4 years in accordance with TCPA recordkeeping best practices.

9. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption, secure access-controlled platforms, and industry-standard security practices. We use secure, access-controlled platforms to protect personal information including mobile numbers and SMS opt-in consent records.

10. Children's Information

Our services are directed exclusively to business owners and contractors and are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.